Frequently Asked Questions
Do you ship worldwide?
Yes! Nanie B Collections ships to customers all around the world. No matter where you are, we bring premium global curation straight to your doorstep.
How long does delivery take?
Delivery times vary by destination. Standard international shipping typically takes 7–21 business days. Expedited options may be available at checkout.
How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number. You can use it to follow your package every step of the way.
What is your return and refund policy?
We want you to love your purchase. If you're not satisfied, please contact us within 14 days of receiving your order. Items must be unused and in original packaging. See our full Refund Policy for details.
Are your products authentic?
Absolutely. We carefully curate every product in our collections from trusted global suppliers to ensure premium quality and authenticity.
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods available at checkout.
Can I change or cancel my order?
Orders can be modified or cancelled within 24 hours of placement. Please contact us as soon as possible at our support email if you need to make changes.